Frequently asked questions

To purchase one of our tourist attractions, the first step is to login. Then select the service you want, carefully read the entire service description, usage guidance and cancellation policy. Once this step is done, click on the value of the service and it will open the period of availability of the service. When you select the date, you can select the number of places and the form of payment. For some services there is the possibility of payment through the website or at the destination. Upon completion of this information you must accept the terms of purchase and cancellation policies and make payment as selected. A purchase voucher will be forwarded to your email with all the information of your purchase. Being available also in your purchase history.

Changes are subject to vendor policy. Some reservations do not allow modifications. Attention! Changing your reservation may have additional cost, according to the policy established by the supplier and with the flexibility of the tariff acquired. The additional cost is made up of the difference between your new and original reservation, plus a fine for changing your reservation. Whenever you want, you can contact your supplier via the phone number on your voucher and simulate change options to find out what the additional cost would be.

To cancel a reservation you must go to the user panel >> purchase history >> request cancellation An application for cancellation request will be generated for our supplier, the request being subject to the policy of the service. Some reservations do not allow cancellations. Attention! Making a cancellation on your reservation may have a fine according to the policy established by the provider and the flexibility of the fare acquired. This penalty may affect in whole or in part the refund that will be received. We are available 24h through chat and Whatsapp, further questions please contact us we will be grateful to help!

Contact us and check the availability of the tourist attraction you want to do. We are available 24h through chat and Whatsapp, further questions please contact us we will be grateful to help!

You will receive the voucher in the email you entered when making the payment and will still have it available for download in your purchase history. The issue is immediate from the moment you made the purchase. Attention! You have not received the voucher, it could be that your email is being verified or it was not the same informed at the time of purchase. Also check your spam box. Still can not, so please contact us!

We are a tourism agency, duly registered in the CADASTUR which is the Registration System of individuals and legal entities that operate in the tourism sector. Executed by the Ministry of Tourism (MTur), in partnership with the Official Tourist Organisms in the 26 States of Brazil and the Federal District, it allows access to different data on registered tourism service providers.